When exporting a Salesforce report using the Printable View option it does not open in MS Excel 2010 or older. You get the following error ‘The file is corrupt and cannot be opened’.
This article describes a workaround on how to open the report successfully.
Watch the video below (46s):
Step-by-step instructions:
Step 1: Download the report from Salesforce to your computer
Step 2: Go to the downloaded report
- Right click on the report
- Click on Properties
Step 3: Unblock file
- Click on Unblock
- Click on OK
The report will now open correctly.
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